> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/administration/settings/set-a-users-license-number-expiration-and-seal.md).

# Set a user's license number, expiration, and seal

Give a technician a license number, expiration date, and license seal image for inspection reports configured to use those credentials. The license number and expiration can populate report form fields. The seal is an image used by the generated report document; it is not a report form field.

These optional controls appear only for technician users and are set per user on the user's detail panel in Settings.

> **Where to find it:** Settings -> Users -> click a technician user

## Before you start

* You need permission to manage users. If you don't have it, the license controls won't appear on the user's panel.
* Have the technician's license number and, if you want a stamp, an image of their seal saved as a PNG or JPG.

## Set the license number

1. Go to **Settings -> Users** and click the technician's row to open their details.
2. In the **License number** field, type the number (for example, `EXT-LIC-1024`).
3. Click **Save**.

Leave the field blank for anyone who doesn't have a license number.

## Set or clear the license expiration

Use **License expiration** to record the date that the license expires. Leave it blank if the license does not expire or the date is unknown. Use **Clear** to remove a saved date.

## Add, replace, or remove the license seal

1. On the same panel, find the **License seal** section.
2. Click **Upload seal image** and choose a PNG or JPG of the license stamp or seal. The image uploads and a preview appears.
3. To swap it later, click **Replace** and pick a new image. To take it down, click **Remove**.

The seal image is stored privately and is only shown through Essential — it isn't a public link.

## Where the credentials appear

The license number and expiration appear only in inspection-report forms or documents configured to include those fields. The license seal can appear only in a generated report document configured to render the seal image. If a report does not include the credentials you need, [contact Essential for setup changes](/getting-started/getting-started/contact-essential-for-setup-changes.md).

## Related guides

* [Add and manage users and their roles](/administration/settings/review-users-and-their-roles.md)
* [Roles and permissions](/administration/settings/roles-and-permissions.md)
* [Download or email an inspection report](/field-operations/inspection-reports/download-or-email-an-inspection-report.md)


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