> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/administration/settings/set-the-confirmation-email-for-automated-outreach.md).

# Set the confirmation email for automated outreach

The Confirmation email section on the Automated Outreach tab of Settings -> Automations is the email a customer gets right after they approve a service from the outreach sequence. Set its Subject and body - both are required before you can save - and switch between Edit code and Preview to check it; the body supports Liquid placeholders rendered with sample data.

This is separate from the outreach steps above, which run before the due date; the confirmation goes out only once the customer approves. Use Save changes to apply it.

> **Where to find it:** Settings -> Automations -> Automated Outreach tab, the Confirmation email section

## Related guides

* [Configure the automated outreach sequence](/administration/settings/configure-the-automated-outreach-sequence.md)
* [Add or edit a pricebook item](/administration/settings/add-or-edit-a-pricebook-item.md)
* [Add the intake form to your website](/administration/settings/add-the-intake-form-to-your-website.md)
* [Automate task statuses with Task Automations](/administration/settings/automate-task-statuses-with-task-automations.md)
* [Build your intake form](/administration/settings/build-your-intake-form.md)


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