> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/administration/settings/share-documents-with-technicians.md).

# Share documents with technicians

Add reference photos and files to the Technician App so field technicians can find them without opening a particular customer, property, or visit. Each document can go to every technician or only selected technicians.

> **Where to find it:** Settings -> Team -> Technician App -> Documents

![Documents shared from Technician App settings](/files/WTrvMZ2yaPSqPOXGviSP)

## Before you start

You need setup or admin access to a Settings area. A technician must have an active user with mobile access before you can select them individually.

Files can be up to 25 MB. You can upload photos, PDFs, and other file types.

## Add a document

1. In **Documents**, select **Add document**.
2. Choose the photo or file to share.
3. Enter the name technicians should see.
4. Add an optional description, such as when to use the document or what it contains.
5. Under **Share with**, choose an audience:
   * **All technicians, including future technicians** makes the document available to every active mobile technician now and to technicians added later.
   * **Specific technicians** lets you select one or more active technicians.
6. Select **Share**.

![Add a document for specific technicians](/files/0j3rACXOmROX4kE5lbVu)

The document appears in the table in alphabetical order. Select its row to preview it.

## Change who can see a document

Select the edit icon on the document's row. You can change its name, description, or audience, then select **Save**. Audience changes take effect the next time technicians load or refresh their Documents screen.

The uploaded file itself cannot be replaced. To share a revised file, delete the old document and add the new version.

## Delete a document

Select the delete icon on the document's row and confirm **Delete**. It disappears from the Technician App and technicians can no longer open it.

Technicians can also upload private documents in the mobile app. Those files are visible only to the technician who uploaded them, do not appear in these settings, and can be deleted only by that technician.

## Related guides

* [Use documents in the mobile app](/field-operations/mobile/open-shared-documents.md)
* [Add and manage users and their roles](/administration/settings/review-users-and-their-roles.md)
* [Configure Technician App behavior](/administration/settings/require-photo-names-and-swipe-to-pass-fail-assets.md)


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