> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/administration/using-the-essential-assistant/what-the-assistant-remembers-who-sees-it-and-how-to-clear-it.md). # What the Assistant remembers, who sees it, and how to clear it The Essential Assistant can save short notes so it recalls a fact in later conversations instead of you repeating it. Tell it to remember something - for example, remember that Acme wants invoices sent to their AP inbox - and it writes a note that comes back whenever it's relevant. It can also save a note on its own when something you said seems durably useful, so its memory isn't limited to explicit remember-this requests. Every note is saved at one of four scopes: just you, your whole business, one customer, or one property. Scope decides who sees it. A note scoped to you only shapes your own chats, but a note scoped to the business is shared - every other user in your business gets answers shaped by it too. Customer and property notes come back whenever that customer or property is in play, for anyone who has access to it. To see what's saved, just ask - what do you remember about Acme? - and the Assistant will tell you what it has, or say plainly that it has no saved note on that. To fix a wrong note, tell it the correct fact and ask it to update; the old note is replaced. To remove one, ask it to forget - the note stops being used from then on, though a record of it is kept behind the scenes. > **Where to find it:** There's no settings screen for memories. You view, correct, and clear them entirely by asking the Assistant in chat. ## Related guides * [What the Essential Assistant can and can't do](/administration/using-the-essential-assistant/what-the-essential-assistant-can-and-cant-do.md) * [Using the Essential Assistant](/administration/using-the-essential-assistant.md) * [Editing a quote or invoice through the Assistant](/administration/using-the-essential-assistant/editing-a-quote-or-invoice-through-the-assistant.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://learn.withessential.com/administration/using-the-essential-assistant/what-the-assistant-remembers-who-sees-it-and-how-to-clear-it.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.