What the Assistant remembers, who sees it, and how to clear it
The Essential Assistant can save short notes so it recalls a fact in later conversations instead of you repeating it. Tell it to remember something - for example, remember that Acme wants invoices sent to their AP inbox - and it writes a note that comes back whenever it's relevant. It can also save a note on its own when something you said seems durably useful, so its memory isn't limited to explicit remember-this requests.
Every note is saved at one of four scopes: just you, your whole business, one customer, or one property. Scope decides who sees it. A note scoped to you only shapes your own chats, but a note scoped to the business is shared - every other user in your business gets answers shaped by it too. Customer and property notes come back whenever that customer or property is in play, for anyone who has access to it.
To see what's saved, just ask - what do you remember about Acme? - and the Assistant will tell you what it has, or say plainly that it has no saved note on that. To fix a wrong note, tell it the correct fact and ask it to update; the old note is replaced. To remove one, ask it to forget - the note stops being used from then on, though a record of it is kept behind the scenes.
Where to find it: There's no settings screen for memories. You view, correct, and clear them entirely by asking the Assistant in chat.
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