Clock in and clock out records on a job
Technicians clock in and out while working a visit, and the job page collects those records on the Clock In / Clock Out tab. Each entry pairs a clock-in with its matching clock-out and shows the scheduled visit start time, the clock in and clock out times, the time spent, which technician it belongs to, and where the entry came from.
Records are organized per technician, so if more than one person worked the job you see each person's sessions separately, and a technician who clocked in and out several times will have a row for each session.
The Source column tells you what produced each row's hours:
Phone — exactly what the technician's device recorded.
No clock out — the technician clocked in and the session is still open, so it shows as Ongoing with no duration yet.
Edited — the times were corrected, either by your back office from the job page or by the technician themselves from their own mobile timecard (when Time cards is on). Hover the label to read why.
Removed — the session was taken off the job. The row stays visible, struck through, and its hours no longer count.
Manual — time added by hand for work that was never clocked.
The Visits card on the same page also surfaces a clocked-in total for each visit and an overall total across the job, drawn from these same records, so you can see at a glance how much time has been logged.
If your business has Time cards turned on, this same clocked time also lands on the technician's timecard, valued at their cost rate on the Job Costing card. See Review, approve, or send back timecards.
With the Edit Clock In/Out permission you can fix these records without leaving the job — see Edit a technician's clock in or clock out. Without it, the tab is read-only.
Where to find it: Open a job from Scheduling > Jobs; select the Clock In / Clock Out tab in the tabbed panel
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