> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/customers-and-work/properties/making-a-property-active-or-inactive.md).

# Making a property active or inactive

A property's status appears as a pill near the top of the property page that reads Active or Inactive (the same status also shows in the Status column on the Properties list). To change it, click Edit on the property page to open the Edit Property window, choose Active Property or Inactive Property under Status, then click Save.

Marking a property active or inactive doesn't delete it or its history; it simply reflects whether the property is currently in service. One thing to know before deactivating: if you switch an active property to inactive while it still has running subscriptions, the Edit Property window shows a warning that reads The following subscriptions will be canceled when this property is deactivated, along with a list of the affected subscriptions so you can review exactly what's involved.

Saving the change cancels those subscriptions. Already-completed and draft subscriptions aren't listed, because they aren't affected. After saving, if any subscription couldn't be canceled, you'll see a message telling you how many failed so you can follow up.

Since deactivating ends active billing arrangements, double-check the list before saving. You can reactivate a property later by opening Edit Property again and setting the status back to Active Property, but previously canceled subscriptions aren't automatically restored.

A property's status is also linked to its customer's: if you deactivate a property and it was the customer's last remaining active property, the customer is automatically deactivated too. Likewise, reactivating a property while its customer is inactive automatically reactivates the customer. Customers have their own status control on the customer page; see [Making a customer active or inactive](/customers-and-work/customers/making-a-customer-active-or-inactive.md).

> **Where to find it:** Property page, Edit Property modal, Status field

## Related guides

* [See and browse all your properties](/customers-and-work/properties/see-and-browse-all-your-properties.md)
* [Create a property](/customers-and-work/properties/create-a-property.md)
* [Use Customer Billing or set Property Billing](/customers-and-work/properties/property-billing-profile-the-customer-default-or-its-own.md)
* [Move a property to another customer](/customers-and-work/properties/move-a-property-to-another-customer.md)
* [Making a customer active or inactive](/customers-and-work/customers/making-a-customer-active-or-inactive.md)


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