> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/customers-and-work/scheduling.md).

# Scheduling

Create visits, schedule or reschedule work, manage the backlog, send reminders, and track technicians from the office.

## Common tasks

* [See and manage your schedule](/customers-and-work/scheduling/see-and-manage-your-schedule.md)
* [Switch how the schedule is shown](/customers-and-work/scheduling/switch-how-the-schedule-is-shown-week-month-map.md)
* [Create a new visit](/customers-and-work/scheduling/create-a-new-visit.md)
* [Work with the scheduling backlog](/customers-and-work/scheduling/work-with-the-scheduling-backlog.md)
* [Schedule, reschedule, or reassign a visit](/customers-and-work/scheduling/schedule-reschedule-or-reassign-a-visit.md)
* [Drag and drop to schedule, move, reassign, and handle conflicts](/customers-and-work/scheduling/drag-and-drop-to-schedule-move-reassign-and-handle-conflicts.md)
* [Send a visit reminder to a customer](/customers-and-work/scheduling/send-a-visit-reminder-to-a-customer.md)
* [Draft visits and releasing them to the team](/customers-and-work/scheduling/draft-visits-and-releasing-them-to-the-team.md)
* [Deleting a scheduled visit is permanent](/customers-and-work/scheduling/deleting-a-scheduled-visit-is-permanent.md)
* [Scheduling overview](/customers-and-work/scheduling/scheduling-overview.md)
* [Schedule multi-technician visits](/customers-and-work/scheduling/schedule-multi-technician-visits.md)
* [Resolve scheduling conflicts](/customers-and-work/scheduling/resolve-scheduling-conflicts.md)
* [Use the scheduling map and technician status](/customers-and-work/scheduling/use-the-scheduling-map-and-technician-status.md)
* [Customer notifications for scheduled visits](/customers-and-work/scheduling/customer-notifications-for-scheduled-visits.md)
* [Schedule technician time off](/customers-and-work/scheduling/schedule-technician-time-off.md)
* [Scheduling rules for past and active visits](/customers-and-work/scheduling/scheduling-rules-for-past-and-active-visits.md)

## All guides

* [See and manage your schedule](/customers-and-work/scheduling/see-and-manage-your-schedule.md)
* [Switch how the schedule is shown](/customers-and-work/scheduling/switch-how-the-schedule-is-shown-week-month-map.md)
* [Create a new visit](/customers-and-work/scheduling/create-a-new-visit.md)
* [Work with the scheduling backlog](/customers-and-work/scheduling/work-with-the-scheduling-backlog.md)
* [Schedule, reschedule, or reassign a visit](/customers-and-work/scheduling/schedule-reschedule-or-reassign-a-visit.md)
* [Drag and drop to schedule, move, reassign, and handle conflicts](/customers-and-work/scheduling/drag-and-drop-to-schedule-move-reassign-and-handle-conflicts.md)
* [Send a visit reminder to a customer](/customers-and-work/scheduling/send-a-visit-reminder-to-a-customer.md)
* [Draft visits and releasing them to the team](/customers-and-work/scheduling/draft-visits-and-releasing-them-to-the-team.md)
* [Deleting a scheduled visit is permanent](/customers-and-work/scheduling/deleting-a-scheduled-visit-is-permanent.md)
* [Add work orders (visit types) and contacts with reminders to a visit](/customers-and-work/scheduling/add-work-orders-visit-types-and-contacts-with-reminders-to-a-visit.md)
* [Exact time vs. estimated, duration, technician count, and due date](/customers-and-work/scheduling/exact-time-vs-estimated-duration-technician-count-and-due-date.md)
* [Filter and sort the backlog](/customers-and-work/scheduling/filter-and-sort-the-backlog.md)
* [Reserve inventory, flag expected asset group inspections, and two kinds of notes](/customers-and-work/scheduling/reserve-inventory-flag-expected-asset-inspections-and-two-kinds-of-notes.md)
* [See technician status from the office: clocked in, en route, and ETA](/customers-and-work/scheduling/see-technician-status-from-the-office-clocked-in-en-route-and-eta.md)
* [See technicians on the map with live GPS](/customers-and-work/scheduling/see-technicians-on-the-map-with-live-gps.md)
* [Set a visit's arrival window](/customers-and-work/scheduling/set-a-visits-arrival-window.md)
* [Scheduling overview](/customers-and-work/scheduling/scheduling-overview.md)
* [Schedule multi-technician visits](/customers-and-work/scheduling/schedule-multi-technician-visits.md)
* [Resolve scheduling conflicts](/customers-and-work/scheduling/resolve-scheduling-conflicts.md)
* [Use the scheduling map and technician status](/customers-and-work/scheduling/use-the-scheduling-map-and-technician-status.md)
* [Customer notifications for scheduled visits](/customers-and-work/scheduling/customer-notifications-for-scheduled-visits.md)
* [Schedule technician time off](/customers-and-work/scheduling/schedule-technician-time-off.md)
* [Scheduling rules for past and active visits](/customers-and-work/scheduling/scheduling-rules-for-past-and-active-visits.md)


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