Inventory quantity terms: on-hand, reserved, available, incoming
The Inventory page shows several quantity columns for each item. Several of the quantity column headers have a hover tooltip explaining them. Total Qty is everything on hand at the location, including items that are spoken for.
Reserved is the portion assigned to jobs or visits that are not completed yet. Available is what is not reserved and ready to use, which is Total Qty minus Reserved. Incoming is the amount ordered on purchase orders you have placed but not yet received, so it is not part of your on-hand count until it arrives. Purchase orders still in Draft do not count toward Incoming, because they have not been placed with a supplier yet, and neither do voided ones.
Reorder Level is the threshold you set per item that signals it is time to restock. It is a company-wide figure, so it appears only when you are viewing all locations rather than a single one, and the Needs Reorder filter uses it to surface items that have run low.
When you are viewing all locations, hovering the Available number opens a per-location breakdown showing Total, Reserved, and Available for each location, with the default location marked. To change an item's on-hand count, use Adjust Total Quantity from the item's menu.
Where to find it: Inventory page, the quantity columns and their hover tooltips
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