> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/field-operations/mobile/sign-in-and-navigation.md).

# Sign in and navigate the mobile app

The Essential mobile app is built for technicians working from the field. Search for Essential - Fire Inspection in the App Store or Play Store, then sign in with your Essential email and password.

Technicians can use the mobile app; office users should use grow\.withessential.com for full web access. If you need to set up or reset your password, tap "Reset my password" on the app login screen (or use "Reset my password" at grow\.withessential.com) and enter your email - you'll get a secure link by email to set a new password.

## Main tabs

* **Visits:** Your scheduled work. Use this to review today's visits, switch dates, open directions, clock in, add summaries, complete inspections, and attach photos or files.
* **Reports:** Inspection reports from the last 30 days. Use Draft, Published, and All filters to find reports, continue drafts, or view PDFs for published reports.
* **Timecard:** Track and submit your time. Only shown when your business has Time Cards enabled.
* **Support:** Opens support chat.

Select the document icon beside your avatar on Visits, Reports, or Timecard to open photos and files shared by the office.

If the app shows an offline banner, some changes can still be captured and will sync when the device is back online. Wait for sync to finish before signing out or clearing app data.

When Essential applies an automatic app update, it returns you to the same app screen afterward. If that screen is no longer available in the updated app, Essential opens Visits instead.

> **Where to find it:** Mobile app login screen and bottom tabs

## Related guides

* [See your visits in the mobile app](/field-operations/mobile/see-your-visits.md)
* [Work offline and sync mobile changes](/field-operations/mobile/work-offline-and-sync.md)
* [Use documents in the mobile app](/field-operations/mobile/open-shared-documents.md)


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