> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/field-operations/workflows.md).

# Workflows

Build, test, publish, and run customer workflows, then respond when a workflow asks your team for a decision.

Workflows is enabled per business. If you don't see **Workflows** under **Automations**, it isn't turned on for your account yet - open the Essential Assistant and choose the **Talk to a human** tab to ask for it.

## Common tasks

* [Run a workflow for a customer](/field-operations/workflows/run-a-workflow-for-a-customer.md)
* [Build, test, and publish a workflow](/field-operations/workflows/build-test-and-publish-a-workflow.md)
* [Respond to a workflow task](/field-operations/tasks/respond-to-a-workflow-task.md)

## All guides

* [Run a workflow for a customer](/field-operations/workflows/run-a-workflow-for-a-customer.md)
* [Build, test, and publish a workflow](/field-operations/workflows/build-test-and-publish-a-workflow.md)
* [Respond to a workflow task](/field-operations/tasks/respond-to-a-workflow-task.md)


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