> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/reporting-and-integrations/accounting/sage-intacct-account-mapping-and-sync-behavior.md).

# Sage Intacct account mapping and sync behavior

Sage Intacct account mapping controls how Essential billing activity appears in Sage Intacct.

Set up mappings before automatic sync is turned on. Confirm the revenue, tax, payment, refund, and adjustment accounts with your accounting team.

If your Sage Intacct environment uses dimensions such as departments, locations, classes, or projects, choose the defaults Essential should apply. Your accounting team can adjust mappings later if reporting needs change.

Essential syncs customer billing activity such as invoices, payments, refunds, fees, and related journal activity. Sync status is shown in Essential so you can see what has synced and what needs attention.

If a sync fails, review the error, update the missing mapping or Sage Intacct configuration, then retry the sync.

> **Where to find it:** Settings > Invoicing > Accounting > Sage Intacct account mapping, once Sage Intacct is enabled for your business

## Related guides

* [Connecting Sage Intacct](/reporting-and-integrations/accounting/connecting-sage-intacct.md)
* [Connecting NetSuite](/reporting-and-integrations/accounting/connecting-netsuite.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://learn.withessential.com/reporting-and-integrations/accounting/sage-intacct-account-mapping-and-sync-behavior.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.