> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/revenue/invoices/receipts-finalize-without-sending-and-resend.md).

# Receipts, Finalize Without Sending, and Resend

Finalize Without Sending lets you lock in a Draft invoice without emailing it to the customer. From the "..." menu, it moves the invoice out of Draft to Unpaid - or straight to Overdue if it's already past its due date, or to Paid if the total is zero - without any outreach.

You can still send it later. It's handy when you want the invoice on the books now but will deliver it another way. Resend re-sends an invoice the customer has already received. It appears on an Unpaid, Overdue, or Partially Paid invoice (anything still owing a balance), so you can prompt the customer again to pay the remainder.

## Resend a receipt from a paid invoice

1. Open the **Paid** invoice and click **Resend Receipt** in the top action bar.
2. If the invoice has several successful payments, choose the payment whose receipt you want to send. Each option includes its amount, date, payment method, and a number to distinguish matching payments. A single successful payment is selected automatically.
3. Select the recipients or enter an email address, then click **Send**.

Receipt actions are available once the invoice is fully paid and has a successful recorded payment, and require the **Create Invoice** permission. Sending a receipt leaves the invoice paid and does not create another invoice or charge.

Each payment card also keeps its **Send Receipt** and **Download Receipt** menu items for that specific payment. Use Download Receipt to download the receipt as a PDF. If delivery succeeds for some recipients and fails for others, only the failed recipients remain selected for retry.

> **Where to find it:** Open a Paid invoice and use **Resend Receipt** at the top, or the menu on a payment card. **Finalize Without Sending** and invoice **Resend** remain in the invoice’s three-dot menu for eligible unpaid invoices.

## Related guides

* [Send an invoice to a customer](/revenue/invoices/send-an-invoice-to-a-customer.md)
* [Why can't I send an invoice?](/revenue/invoices/why-cant-i-send-an-invoice.md)
* [Add a line item to an invoice](/revenue/invoices/add-a-line-item-to-an-invoice.md)
* [Apply a discount to an invoice](/revenue/invoices/apply-a-discount-to-an-invoice.md)
* [Attach files or reports to an invoice](/revenue/invoices/attach-files-or-reports-to-an-invoice.md)


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