> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/revenue/invoices/void-an-invoice-and-reopening-a-voided-one.md).

# Void an invoice (and reopening a voided one)

Voiding cancels an invoice you no longer want to bill. You'll find Void in the "..." menu of the action bar. It's only available before any money has been collected - specifically on a Draft, Unpaid, or Overdue invoice with no payment recorded against it.

Once even a partial payment has landed, Void disappears, because there's no refund path on void; to clear out a partially paid invoice you'd use Mark as Uncollectible instead. When you void, you'll confirm in a dialog that notes the invoice will no longer be visible to the customer or editable, and that you can re-open it later if needed.

A voided invoice isn't a dead end: it shows a "Revert to Draft" button that puts it back into Draft so you can edit and re-send it. Reverting a sent-then-voided invoice means it's no longer visible to the customer until you send it again.

Void itself is reversible this way - unlike Mark as Uncollectible, which cannot be undone.

> **Where to find it:** Open the invoice, then use the "..." menu in the top-right action bar and choose "Void". To reopen a voided invoice, use the "Revert to Draft" button shown on a voided invoice.

## Related guides

* [Can I reverse a payment I recorded?](/revenue/invoices/can-i-reverse-a-payment-i-recorded.md)
* [Invoice statuses and what each one means](/revenue/invoices/invoice-statuses-and-what-each-one-means.md)
* [Add a line item to an invoice](/revenue/invoices/add-a-line-item-to-an-invoice.md)
* [Apply a discount to an invoice](/revenue/invoices/apply-a-discount-to-an-invoice.md)
* [Attach files or reports to an invoice](/revenue/invoices/attach-files-or-reports-to-an-invoice.md)


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://learn.withessential.com/revenue/invoices/void-an-invoice-and-reopening-a-voided-one.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
