> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/revenue/quotes/why-cant-i-send-a-quote.md). # Why can't I send a quote? A few things can block sending. The Send button appears only while the quote is in Draft, and stays disabled until any changes are saved and Terms & Conditions are selected. A standard quote also needs at least one line item. A quote that uses a document template configured without items or pricing does not need a line item or dollar amount. You set one recipient, either an existing contact or a valid email address, when you send. An already-sent (Unsigned) quote is re-sent with Resend from the ... menu instead of the Send button. If it has expired, reactivate it before resending. Your business also needs a quote email template configured; if it's missing, sending fails with an error. Send reports the email send result. If the initial email is rejected, the quote returns to Draft so you can check the recipient address and try again. A failed resend leaves an already-sent quote Unsigned. Once Send confirms success, you do not need to resend it. > **Where to find it:** On the open quote, the Send button in the action bar at the top ## Related guides * [Send a quote to a customer](/revenue/quotes/send-a-quote-to-a-customer.md) * [Why can't I edit a quote?](/revenue/quotes/why-cant-i-edit-a-quote.md) * [Why can't I save a quote?](/revenue/quotes/why-cant-i-save-a-quote.md) * [Set quote validity and reactivate an expired quote](/revenue/quotes/set-quote-validity-and-reactivate-an-expired-quote.md) * [Add a line item to a quote](/revenue/quotes/add-a-line-item-to-a-quote.md) * [Apply a discount to a quote](/revenue/quotes/apply-a-discount-to-a-quote.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://learn.withessential.com/revenue/quotes/why-cant-i-send-a-quote.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.