> For the complete documentation index, see [llms.txt](https://learn.withessential.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.withessential.com/revenue/quotes/why-cant-i-send-a-quote.md). # Why can't I send a quote? A few things can block sending. The Send button appears only while the quote is in Draft, and stays disabled until the quote has at least one line item and any changes are saved; you set one recipient, either an existing contact or a valid email address, when you send. An already-sent (Unsigned) quote is re-sent with Resend from the ... menu instead of the Send button. If it has expired, reactivate it before resending. Your business also needs a quote email template configured; if it's missing, sending fails with an error. If an email fails to go out, the quote returns to Draft so you can try again. > **Where to find it:** On the open quote, the Send button in the action bar at the top ## Related guides * [Send a quote to a customer](/revenue/quotes/send-a-quote-to-a-customer.md) * [Why can't I edit a quote?](/revenue/quotes/why-cant-i-edit-a-quote.md) * [Why can't I save a quote?](/revenue/quotes/why-cant-i-save-a-quote.md) * [Set quote validity and reactivate an expired quote](/revenue/quotes/set-quote-validity-and-reactivate-an-expired-quote.md) * [Add a line item to a quote](/revenue/quotes/add-a-line-item-to-a-quote.md) * [Apply a discount to a quote](/revenue/quotes/apply-a-discount-to-a-quote.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://learn.withessential.com/revenue/quotes/why-cant-i-send-a-quote.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.